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JCSGold Privacy Policy

Privacy Policy

Last updated: June 29, 2026

This Privacy Policy describes how Jefferson Coin LLC, doing business as JCSGold (“JCSGold,” “Jefferson Coin,” “we,” “us,” or “our”), collects, uses, discloses, retains, and protects personal information when you visit or use jcsgold.com, create an account, place an order, participate in auctions or waitlists, contact us, sell items to us, use payment or bank-verification features, or otherwise interact with our website, products, services, or customer support.

By using our website or services, you acknowledge that your information will be handled as described in this Privacy Policy.

1. Who We Are

JCSGold is operated by Jefferson Coin LLC, located at:

Jefferson Coin LLC
1718 Seminole Trail
Charlottesville, VA 22901-1416
United States

You may contact us about this Privacy Policy or your personal information at:

2. Information We Collect

The information we collect depends on how you interact with us.

Information You Provide Directly

We may collect information that you provide directly to us, including:

Payment, Bank, and Verification Information

We may collect or process information needed to complete purchases, verify payment methods, prevent fraud, resolve disputes, comply with legal obligations, and maintain business records. This may include payment method information, bank account information, account ownership details, identity verification information, transaction records, and related documentation.

We do not store full payment card details on our website. Payment card information is provided directly to our third-party payment processors, such as PayPal, whose use of your information is governed by their own privacy policies and terms.

If we make ACH, bank-transfer, wire-related verification, identity verification, or fraud-protection features available, we may use Plaid or similar third-party service providers to help securely connect, verify, or facilitate bank account information, account ownership, identity verification, fraud prevention, payment processing, dispute resolution, or related compliance functions.

Depending on the feature you choose to use, these providers may collect or process information such as your name, contact information, account ownership information, bank account details, routing information, account balances, account metadata, transaction-related information, device information, and other data needed to provide the requested service. We receive and retain only the information reasonably necessary for the applicable transaction, customer relationship, fraud prevention, identity verification, dispute resolution, legal compliance, or other permitted business purpose.

We do not use bank account information for unrelated marketing purposes.

Information Collected Automatically

When you visit or use our website, we and our service providers may automatically collect certain technical and usage information, including:

Information From Service Providers and Third Parties

We may receive information from service providers and third parties that help us operate our business, including payment processors, shipping providers, email providers, fraud-prevention vendors, analytics providers, website hosting providers, security tools, customer support tools, and marketing platforms.

3. How We Use Information

We may use personal information for the following purposes:

4. Cookies and Similar Technologies

We use cookies, pixels, scripts, local storage, and similar technologies to operate the website, remember preferences, support account and checkout functionality, protect against fraud and abuse, understand website performance, and improve our services.

The types of cookies and similar technologies we may use include:

You can usually set your browser to remove or reject cookies. If you disable cookies, some parts of the website, including cart, checkout, account, payment, security, or personalization features, may not function properly.

We do not currently use third-party behavioral remarketing or ad retargeting services such as Google Ads remarketing, Bing Ads remarketing, Twitter/X remarketing, or Facebook/Meta remarketing. If we enable these types of advertising technologies in the future, we will update this Privacy Policy and provide any legally required notices or choices.

5. Analytics, Firebase, and Website Functionality

Analytics

We may use analytics tools, such as Google Analytics or similar services, to understand how visitors use our website, measure website performance, troubleshoot issues, and improve our services. These tools may collect information such as IP address, device and browser information, pages viewed, referring pages, and usage activity.

We do not use analytics information to make decisions about credit, eligibility, identity verification, payment approval, or fraud determinations.

Firebase

We use Firebase as a backup data store for certain critical product settings, including pricing-related settings. We do not use Firebase as a customer personal information database, and we do not intentionally store customer personal information in Firebase for ordinary website, order, payment, or account operations.

Certain legacy or limited-use pages may load content in an iframe or embedded page hosted through Firebase or Google infrastructure. When those pages are loaded, Google or Firebase may process technical information such as IP address, browser information, device information, and usage information in accordance with Google’s applicable policies.

6. Payments and Financial Service Providers

We may use third-party payment processors and financial service providers to process payments, verify payment methods, support bank transfers, conduct fraud screening, and complete transactions. These providers may include PayPal, Plaid, banks, card networks, payment gateways, ACH providers, fraud-prevention vendors, and other financial service providers.

Payment card information is submitted directly to our payment processor and is not stored by us as full payment card data. Payment processors may collect and process payment details, billing information, device information, transaction information, and fraud-prevention signals in accordance with their own policies and legal obligations.

If ACH, bank-account verification, identity verification, fraud-protection, or wire-related verification features are made available, we may use Plaid or similar providers. In that case, we may receive and store limited account identifiers, verification results, authorization records, account ownership information, payment status, transaction-related information, or other information needed to complete the requested transaction or service.

Where appropriate, bank connections or related tokens may be revoked or removed when they are no longer needed, when a customer revokes authorization, or when a verified deletion request applies, subject to legally permitted retention for fraud prevention, dispute resolution, accounting, tax, compliance, or other legal purposes.

7. Security, Fraud Prevention, Spam Prevention, and Bot Protection

We use security, firewall, malware scanning, spam-prevention, fraud-prevention, logging, and similar tools to help protect our website, customers, transactions, and business. These tools may process technical information such as IP address, browser and device information, interaction signals, log data, security events, and other information needed to detect or prevent abuse, fraud, spam, malware, unauthorized access, automated activity, or other security risks.

We may use Cloudflare Turnstile, Google reCAPTCHA, PayPal-provided security checks, Akismet, MalCare, Cloudflare, hosting-provider security tools, or similar technologies. Some of these tools may operate invisibly or in the background, including during checkout, login, account creation, form submission, or payment processing.

8. Email, Marketing, and Communications

Transactional Emails

We may use email delivery service providers to send order confirmations, account notices, password setup or reset emails, shipping or pickup updates, customer service messages, auction notices, waitlist alerts, policy notices, security notices, and other transactional communications.

These providers may process your email address, message content, delivery status, and related technical information for email delivery, security, troubleshooting, and compliance.

Marketing Emails

If you subscribe, opt in, or otherwise request marketing communications, we may use your information to send newsletters, promotional messages, product updates, market updates, availability notices, or other marketing communications. We may use Mailchimp or similar email marketing providers to manage and send these communications.

You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. Even if you opt out of marketing emails, we may still send transactional or service-related messages.

9. Auctions, Waitlists, Product Alerts, and Sell-to-Us Requests

Auctions and Bidding Activity

If you participate in auctions or bidding features on our website, we may collect and retain information related to your bids, auction activity, account, order history, payment status, communications, and related transaction records. We use this information to operate auctions, process purchases, prevent fraud, resolve disputes, enforce auction terms, and comply with legal and accounting obligations.

Waitlists and Product Availability Notices

If you join a product waitlist or request an availability notification, we may collect and use your email address, product interest, request details, and related information to notify you about availability or related updates. You may ask us to remove waitlist information by contacting us using the information in this Privacy Policy.

Sell-to-Us, Dealer, Quote, or Contact Requests

If you contact us about selling products to us, dealer inquiries, quotes, account questions, or other business requests, we may collect the information you submit and use it to evaluate the request, communicate with you, process transactions, prevent fraud, comply with legal obligations, and maintain business records.

10. How We Share Information

We may share personal information with service providers and third parties as needed to operate our business, provide services, complete transactions, and comply with legal obligations. These may include:

We do not sell personal information for money. We also do not currently share personal information for cross-context behavioral advertising or targeted advertising as those terms are commonly used under U.S. state privacy laws. If our practices change, we will update this Privacy Policy and provide any required choices.

11. Data Retention, Deletion, and Review Policy

We maintain a data retention and deletion policy designed to retain personal information only for as long as reasonably necessary to provide our services, complete transactions, manage customer accounts, prevent fraud, resolve disputes, comply with legal, tax, accounting, regulatory, and reporting obligations, maintain security, and enforce our agreements and policies.

Where personal information is no longer needed for these purposes, we will delete, de-identify, or anonymize it in accordance with our internal procedures, unless continued retention is required or permitted by applicable law.

Our retention periods vary depending on the type of information and the reason it is collected. The table below summarizes our general retention practices:

Category General Retention Practice
Customer accounts Retained while the account is active and for a reasonable period afterward, unless deletion is requested and no legal or business retention need applies.
Pending, failed, or canceled orders Retained for a limited period for troubleshooting, customer service, fraud prevention, inventory control, and business records.
Completed, refunded, or disputed orders Generally retained for up to seven years, or longer if needed for tax, accounting, fraud prevention, chargeback defense, dispute resolution, legal compliance, or other legitimate business purposes.
Payment and transaction records Retained as needed to complete transactions, process refunds, prevent fraud, resolve disputes, comply with legal obligations, and maintain accounting records.
Bank verification, Plaid-related, ACH, or identity verification records Retained only as long as reasonably necessary for the applicable payment, verification, fraud prevention, dispute, compliance, customer support, or legal purpose.
Form 8300 and legally required transaction records Retained for the period required by applicable law and related recordkeeping obligations.
Marketing email records Retained until you unsubscribe, request deletion, or the information is no longer needed for the purpose collected, subject to suppression-list and compliance needs.
Waitlist and product alert records Retained while needed to provide the requested notice or until you ask us to remove the information, unless another retention reason applies.
Security, fraud, spam, and diagnostic logs Retained for a limited period appropriate to security, fraud prevention, troubleshooting, compliance, and incident response needs.

Customers may request access to, correction of, or deletion of their personal information by contacting us using the information in this Privacy Policy. We may ask you to verify your identity before responding to a request. Certain information may be retained where necessary or permitted to comply with legal obligations, complete transactions, detect or prevent fraud, resolve disputes, maintain security, preserve business records, or enforce our agreements.

For bank account verification, ACH, identity verification, fraud-protection, or related financial services, we retain related identifiers, authorization records, verification records, and bank-linking information only as long as reasonably necessary for the applicable transaction, customer relationship, fraud prevention, dispute resolution, legal compliance, or other permitted business purpose. When no longer needed, or upon a verified deletion or revocation request where legally permissible, we will delete or de-identify such information and/or revoke the applicable third-party connection where appropriate.

We review our data retention and deletion practices periodically and update them as needed to reflect changes in our business operations, service providers, legal requirements, or data practices.

12. Your Choices and Privacy Rights

Depending on where you live and how you interact with us, you may have certain rights regarding your personal information, such as the right to:

To make a privacy request, contact us at privacy@jcsgold.com. We may need to verify your identity before fulfilling your request. If you submit a request on behalf of another person, we may require proof of authorization.

We will respond to privacy requests as required by applicable law. We may deny or limit a request where permitted by law, including where retention is necessary for security, fraud prevention, tax, accounting, legal compliance, dispute resolution, transaction completion, or other legitimate business purposes.

California and Other U.S. State Privacy Notices

Certain U.S. state privacy laws may provide residents of those states with additional rights. Where such laws apply, we will honor applicable rights and provide required notices.

We collect the categories of personal information described in this Privacy Policy, including identifiers, commercial information, internet or network activity information, payment-related information, fraud-prevention information, and communications with us. We collect this information from you, from your use of our website, and from service providers that help us operate our business.

We use and disclose this information for the business and commercial purposes described in this Privacy Policy, including order processing, customer service, payments, security, fraud prevention, legal compliance, analytics, and business operations.

We do not sell personal information for money. We do not currently share personal information for cross-context behavioral advertising or targeted advertising. We do not use sensitive personal information to infer characteristics about you.

Marketing Choices

You may opt out of marketing emails by using the unsubscribe link included in our emails or by contacting us. You may still receive non-marketing communications, such as order confirmations, account notices, security notices, payment communications, and customer service messages.

13. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include access controls, secure hosting, encrypted connections, security monitoring, malware scanning, firewall tools, fraud-prevention tools, bot-protection tools, and limited access to personal information based on business need.

No method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect personal information using commercially reasonable safeguards.

14. International Users and Data Transfers

We are based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where we or our service providers operate. These locations may have data protection laws that differ from those in your jurisdiction.

15. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

16. Links to Other Websites and Third-Party Services

Our website may contain links to third-party websites, embedded content, social media pages, payment pages, or other services that we do not operate. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review the privacy policies of any third-party services you use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Changes are effective when posted unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, you can contact us: